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Reservations Supervisor

Reservations Supervisor
Are you experienced in the field of hospitality & hotel/resort Reservations systems? If so, Zermatt Utah (aka Zermatt Resort & Spa) may have the career opportunity you are seeking! Located in Midway, Utah, just minutes from Park City, Zermatt Utah offers over 300 beautiful guest rooms and several state of the art amenities such as an expansive Conference Center, Bakery (recently awarded Best of State), Spa & Wellness Center, and more. We are seeking a qualified Reservations Supervisor to assist with overseeing the daily activities of the Reservations Department & Staff. Focusing on managing & booking reservations for group, corporate, tour, leisure, social & transient guests is a key function of this position. In addition, the Reservations Supervisor will be responsible for assisting with developing & keying reservation packages, preparing reports such as package production and sales forecasts, auditing rate plans/OTA site entries, tracking arrivals/departures & room status, tracking room availability and historical reservations information, training and supervising the Reservations staff, & assisting with reviewing all group bookings/contracts/room lists. Additionally, the Reservations Supervisor assists with reviewing guest comments and coordinates with the Group Rooms Coordinator & Revenue Manager to ensure all room rates are current and accurate.
This position requires a minimum formal education of a high school diploma and a minimum of 6 months hospitality/reservations experience. Previous supervisory experience is strongly preferred. Must have strong written & verbal communication skills, as well as problem-solving skills.
Zermatt Utah is now under new management
Equal Opportunity Employer


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